Yes, orders can be tracked online using your Tracking Number, which will provide all status updates and milestones. You can also create an account with NSD, allowing for greater account-level detail. Track your package.

The size, weight and service level dictate the personnel required for your delivery. Typically, shipments less than 150 lbs are delivered by one person, and orders heavier than 150 lbs are delivered by two people. However, in some instances, more people may be required to safely deliver your product to its final destination.

NSD has successfully delivered over 10 million pieces of freight ranging from large consumer goods such as mattresses, furniture, fitness equipment, high-value consumer electronics, and home improvement products – basically anything that’s heavy, over-sized, or requires specialized handling.

Yes, NSD provides home-delivery service throughout the United States, including delivery and pickup services for every zip code.

Yes, we provide installation and assembly of items e.g. appliances, furniture and fitness equipment to name a few. Typically, it takes from 30-60 minutes to complete these types of services.

We ship almost any item in the original packaging or comparable packaging. Unfortunately, we do not typically ship hazmat items.

The Estimated Delivery Date reflected on the NSD website is an estimate of when your product is expected to deliver based on standard transit times. However, this is not a guaranteed delivery date. NSD encourages you to check the tracking page periodically for updates on your delivery.

Should you have issues tracking your shipment on our tracking page, please click here to contact us. NSD is committed to your customer satisfaction and will be happy to help.   We are currently experiencing high support volumes.  To receive the most expeditious service for your inquiries, please use our online tracking page or contact us via email us at customercare@shipnsd.com

You can check the status of your order by entering your NSD tracking number in the “Track Your Shipment” field on our website www.shipnsd.com. Should you have any questions about the information you see online, please contact us by clicking here.  We are currently experiencing high support volumes.  To receive the most expeditious service for your inquiries, please use our online tracking page or contact us via email us at customercare@shipnsd.com

Delivery hours vary from location to location. Typically hours are 8am – 6pm Monday through Saturday.

If you need to change your delivery address, please contact the NSD Customer Care Team. In some instances, we may request that you also verify the address change with your place of purchase prior to us updating the delivery address.  We are currently experiencing high support volumes.  To receive the most expeditious service for your inquiries, please use our online tracking page or contact us via email us at customercare@shipnsd.com

NSD’s delivery hours are 8am – 6pm Monday through Saturday. If you require a delivery day or time that falls outside these parameters, please contact the NSD Customer Care Team to see if we can make arrangements to suit your needs.

Please email sales@shipnsd.com with your company name, a brief overview of your delivery needs and your contact information. A NSD Sales Representative will reach out to you to discuss how we may be able to handle your delivery needs.

NSD observes and is closed New Year’s Day, Easter Sunday, Thanksgiving Day and Christmas Day. Operations may be limited in certain areas on Memorial Day, Independence Day and Labor Day.